Spec

Spec is a customer journey security platform that helps global marketplaces, merchants, and ecommerce companies detect and mitigate fraud, bots, and account takeover attacks by analyzing behavior across entire customer journeys rather than just individual checkpoints. The platform connects to web and API traffic, then automatically links sessions, devices, and behavioral patterns to identify coordinated abuse, card testing, refund fraud, and increasingly sophisticated AI agent threats that bypass traditional detection tools. Spec's approach treats identity as something that emerges across a full journey — enabling it to catch ghost agents and low-and-slow attacks that look legitimate at the transaction level. It integrates via CDN or cloud provider (Cloudflare, Fastly, AWS, Azure, Akamai) without requiring code changes. Customers include Warner Bros., Mastercard, and iDonate, with documented outcomes including 99% reduction in account takeovers and prevention of $9M AI-powered bot attacks.