Zendesk
AcquiredThe intelligent heart of customer experience
San Francisco, United States · Founded 2007 · $85.5M raised
- Headquarters
- San Francisco, California
- Employees
- 5001–10000
- Founded
- 2007
- Business Model
- B2B
- Website
- zendesk.com
- Total Funding
- $85.5M
- Last Round
- $60.0M Series DSep 2012
- Rounds
- 5
- Acquisition Date
- Nov 2022
About
Zendesk is a leading customer service software company that provides cloud-based tools for customer support, sales, and engagement. Founded in Copenhagen in 2007 and headquartered in San Francisco, the platform enables businesses to manage customer interactions across email, chat, phone, and social media through a unified ticketing system. Serving over 200,000 businesses globally, Zendesk's suite includes Support, Sell CRM, and AI-powered automation tools. The company was taken private in 2022 in a $10.2 billion acquisition led by Hellman & Friedman and Permira.
Summary
Zendesk is an Artificial Intelligence company based in San Francisco, United States, founded in 2007. It has raised $85.5M in total across 5 rounds, most recently a $60.0M Series D round in Sep 2012. Investors include CRV (Charles River), Benchmark and Matrix Partners.
Tech & App Stack
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Funding History
Nov 2022
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