How much funding has Klaus raised?

Klaus has raised $13.9M in total funding, most recently a Series A round.

Who are Klaus's investors?

Klaus's investors include Creandum, Zendesk, Acton Capital, Global Founders Capital.

Where is Klaus headquartered?

Klaus is headquartered in Tallinn, Estonia.

What industry is Klaus in?

Klaus operates in Artificial Intelligence, SaaS.

Klaus

Acquired

Tallinn, Estonia · Founded 2018 · $13.9M raised

Artificial Intelligence

SaaS

Headquarters: Tallinn
Employees: 51–200
Founded: 2018
Business Model: B2B

Website: klausapp.com
Total Funding: $13.9M
Last Round: $12.0M Series ANov 2022
Rounds: 2

About

Klaus was an AI-powered customer service quality assurance platform founded in 2018 in Tallinn, Estonia. The platform enabled support teams to automate quality reviews across 100% of customer interactions, identify coaching opportunities, and improve agent performance using AI-generated insights. Klaus served enterprise customers including Wise, Epic Games, and Zalando before being acquired by Zendesk in January 2024, where it became Zendesk QA.

Summary

Klaus is an Artificial Intelligence company based in Tallinn, Estonia, founded in 2018. It has raised $13.9M in total across 2 rounds, most recently a $12.0M Series A round in Nov 2022. Investors include Creandum, Zendesk and Acton Capital.