Experience as a Service
Genesys is a global leader in AI-powered customer experience and cloud contact center solutions, serving more than 8,000 organizations in over 100 countries. Through its Genesys Cloud CX platform, the company enables enterprises to orchestrate personalized customer and employee experiences at scale, combining contact center software, conversational AI, digital engagement, workforce management, and journey analytics.
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Dec 2021
Jul 2016
Feb 2012
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