Primo

Bangkok, Thailand · Founded 2016 · $3.4M raised

Headquarters
Bangkok
Employees
11–50
Founded
2016
Business Model
B2B
Website
primo.mobi
Total Funding
$3.4M
Last Round
$3.4M SeedApr 2023
Rounds
2

About

Primo is a Thailand-based AI-powered customer engagement and loyalty CRM platform founded by MIT Sloan graduates. The company offers PRIMOLoyalty — a full-stack loyalty management system with membership tiers, points accumulation, campaign management, and PDPA-compliant consent tools — alongside PRIMOCommerce for Shopify-based D2C storefronts and PRIMOTarget for full-funnel AI-driven marketing automation. Primo's Agentic AI assistant ('Baiteay') helps businesses deliver personalized customer experiences and convert transactional data into lasting customer relationships. The platform serves FMCG, retail, finance, F&B, and health and beauty brands across Southeast Asia, with clients including NESCAFÉ, The 1 app, and Kbao.

Summary

Primo is an E-Commerce company based in Bangkok, Thailand, founded in 2016. It has raised $3.4M in total across 2 rounds, most recently a $3.4M Seed round in Apr 2023. Investors include Headline, Global Founders Capital and Beacon Venture Capital.

Tech & App Stack

2 technologies & apps tracked

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Funding History

SeedSeed RoundApr 2023
$3.4M

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Venture Round through Seed — per-round amounts, valuations, and who invested in each round.

Investors

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