Merx
Close the gap between your brand and customers
- Headquarters
- London
- Employees
- 1–10
- Founded
- 2023
- Business Model
- B2B
- Website
- hellomerx.com
- Total Funding
- $1.2M
- Last Round
- $1.2M Pre-SeedMar 2025
About
Merx is a conversational commerce platform that enables D2C and retail brands to sell through messaging apps, primarily WhatsApp. Using Gen AI-powered agents, Merx helps brands grow opt-ins, deliver hyper-personalised customer experiences, and convert two-way conversations into sales. The platform is ISO 27001-certified and GDPR-compliant, unifying zero and first-party data while doubling conversion rates and increasing customer lifetime value. Merx raised £1M in pre-seed funding in March 2025 led by VentureFriends and Ascension VC.
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