Helpshift

Acquired

The AI-native player engagement platform

San Francisco · Founded 2011 · $38.0M raised

Headquarters
San Francisco
Employees
51–200
Founded
2011
Business Model
B2B
Total Funding
$38.0M
Last Round
$15.0M Venture RoundMay 2019
Rounds
4

About

Helpshift provides an end-to-end player engagement platform for game studios, delivering AI-powered in-game support, proactive engagement, trust and safety moderation, and community management. The platform integrates conversational AI, machine translation across 70+ languages, and gaming-specialized human agents to serve 500+ game studios and billions of devices globally. Founded in 2011 in San Francisco and acquired by Keywords Studios in December 2022.

Summary

Helpshift is an Artificial Intelligence company based in San Francisco, founded in 2011. It has raised $38.0M in total across 4 rounds, most recently a $15.0M Venture Round round in May 2019. Investors include Salesforce Ventures, Nexus Venture Partners and Keywords Studios.

Tech & App Stack

5 technologies & apps tracked

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Funding History

AcquisitionAcquisition by Keywords StudiosDec 2022

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Investors

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