Helpshift
AcquiredHelpshift is an artificial intelligence company in San Francisco, United States, founded in 2011. It has raised $38.0M across 4 rounds, most recently a $15.0M Venture Round in May 2019.
The AI-native player engagement platform
- Headquarters
- San Francisco
- Employees
- 51–200
- Founded
- 2011
- Business Model
- B2B
- Website
- helpshift.com
- Total Funding
- $38.0M
- Last Round
- $15.0M Venture RoundMay 2019
- Rounds
- 4
- Acquisition Date
- Dec 2022
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
Indexed holds 4 funding rounds and 6 investors for this company. The full record is or through the API.
About
Helpshift provides an end-to-end player engagement platform for game studios, delivering AI-powered in-game support, proactive engagement, trust and safety moderation, and community management. The platform integrates conversational AI, machine translation across 70+ languages, and gaming-specialized human agents to serve 500+ game studios and billions of devices globally. Founded in 2011 in San Francisco and acquired by Keywords Studios in December 2022.
Summary
It lists 51–200 employees. It has raised $38.0M in total across 4 rounds, most recently a $15.0M Venture Round in May 2019. Investors include Salesforce Ventures, Nexus Venture Partners and Keywords Studios.
Tech & App Stack
5 technologies & apps tracked
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Funding & Exit History
Dec 2022
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Funding: Venture Round. Amounts, valuations, and investors where available.
Investors
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