Helpshift
Acquired
The AI-native player engagement platform
- Headquarters
- San Francisco
- Employees
- 51–200
- Founded
- 2011
- Business Model
- B2B
- Website
- helpshift.com
- Total Funding
- $38.0M
- Last Round
- $15.0M Venture RoundMay 2019
About
Helpshift provides an end-to-end player engagement platform for game studios, delivering AI-powered in-game support, proactive engagement, trust and safety moderation, and community management. The platform integrates conversational AI, machine translation across 70+ languages, and gaming-specialized human agents to serve 500+ game studios and billions of devices globally. Founded in 2011 in San Francisco and acquired by Keywords Studios in December 2022.
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