Helpshift

Acquired

Helpshift is an artificial intelligence company in San Francisco, United States, founded in 2011. It has raised $38.0M across 4 rounds, most recently a $15.0M Venture Round in May 2019.

The AI-native player engagement platform

Headquarters
San Francisco
Employees
51–200
Founded
2011
Business Model
B2B
Total Funding
$38.0M
Last Round
$15.0M Venture RoundMay 2019
Rounds
4
Acquisition Date
Dec 2022

Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.

Indexed holds 4 funding rounds and 6 investors for this company. The full record is or through the API.

About

Helpshift provides an end-to-end player engagement platform for game studios, delivering AI-powered in-game support, proactive engagement, trust and safety moderation, and community management. The platform integrates conversational AI, machine translation across 70+ languages, and gaming-specialized human agents to serve 500+ game studios and billions of devices globally. Founded in 2011 in San Francisco and acquired by Keywords Studios in December 2022.

Summary

It lists 51–200 employees. It has raised $38.0M in total across 4 rounds, most recently a $15.0M Venture Round in May 2019. Investors include Salesforce Ventures, Nexus Venture Partners and Keywords Studios.

Tech & App Stack

5 technologies & apps tracked

Every product and vendor across these categories, with where each signal came from.

Create a free account with 25 free credits every month, no card needed, to unlock the full tech & app stack, funding history, and valuations.

Funding & Exit History

Data from Indexed.vcUpdated
AcquisitionAcquisition by Keywords StudiosDec 2022

Sign up to see all 5 events

Funding: Venture Round. Amounts, valuations, and investors where available.

Investors

Similar Companies

OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artifi...

San Francisco, United States5001–10000Artificial Intelligence, Generative AI
Corporate RoundTotal funding$179.6BMar 2026
Databricks

Databricks provides a unified data and AI platform that helps enterprises build and run applicati...

San Francisco, United States10001+Analytics, Artificial Intelligence
Series G+Total funding$20.0BJul 2026
ByteDance

ByteDance is a Chinese technology company that utilizes AI to distribute content based on users' ...

Beijing, China10001+Social Media, Artificial Intelligence
Growth EquityTotal funding$6.1BOct 2018
Genesys

Genesys empowers more than 8,000 organizations worldwide with Genesys Cloud, an agentic AI experi...

Daly City, United States5001–10000Artificial Intelligence, SaaS
Growth EquityTotal funding$4.5BJul 2025
Alibaba GroupIPO

Chinese multinational technology conglomerate operating e-commerce marketplaces, cloud computing,...

Hangzhou, China10001+Artificial Intelligence, Cloud
Private EquityTotal funding$3.1BSep 2012
PalantirIPO

Palantir Technologies builds data integration and analytics platforms (Gotham and Foundry) for go...

Denver, United States1001–5000Analytics, Artificial Intelligence
Private EquityTotal funding$3.1BJul 2020

Your company? Embed this profile

Add the live badge to your site — it stays current as your funding data updates.

Helpshift on Indexed.vc
<a href="https://indexed.vc/companies/helpshift"><img src="https://indexed.vc/api/badge/company/helpshift" alt="Helpshift on Indexed.vc" width="260" height="76" /></a>