Helpshift
AcquiredThe AI-native player engagement platform
San Francisco, United States · Founded 2011 · $38.0M raised
- Headquarters
- San Francisco
- Employees
- 51–200
- Founded
- 2011
- Business Model
- B2B
- Website
- helpshift.com
- Total Funding
- $38.0M
- Last Round
- $15.0M Venture RoundMay 2019
- Rounds
- 4
- Acquisition Date
- Dec 2022
About
Helpshift provides an end-to-end player engagement platform for game studios, delivering AI-powered in-game support, proactive engagement, trust and safety moderation, and community management. The platform integrates conversational AI, machine translation across 70+ languages, and gaming-specialized human agents to serve 500+ game studios and billions of devices globally. Founded in 2011 in San Francisco and acquired by Keywords Studios in December 2022.
Summary
Helpshift is an Artificial Intelligence company based in San Francisco, United States, founded in 2011. It has raised $38.0M in total across 4 rounds, most recently a $15.0M Venture Round round in May 2019. Investors include Salesforce Ventures, Nexus Venture Partners and Keywords Studios.
Tech & App Stack
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Funding History
Dec 2022
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Venture Round through Acquisition — per-round amounts, valuations, and who invested in each round.
Investors
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