Helpfeel
Helpfeel is an artificial intelligence company in Kyoto, Japan, founded in 2007. It has raised $28.9M across 2 rounds, most recently a $16.3M Series E in August 2025.
株式会社Helpfeel
- Headquarters
- Kyoto
- Employees
- 51–200
- Founded
- 2007
- Business Model
- B2B
- Website
- corp.helpfeel.com
- Total Funding
- $28.9M
- Last Round
- $16.3M Series EAug 2025
- Rounds
- 2
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
Indexed holds 2 funding rounds for this company. The full record is or through the API.
About
Helpfeel is a Japanese AI-powered self-service support platform that combines AI agents, an intent-prediction search engine, and a human-verified knowledge base to dramatically reduce inbound support volume for enterprises. Founded in 2007 in Silicon Valley as Nota, Inc. and relocated to Kyoto, Japan in 2020, the company now serves 625+ businesses worldwide with a 99% annual renewal rate, helping over 10 million people access instant, accurate answers. The platform uses proprietary intent-prediction technology invented by researcher Toshiyuki Masui to return accurate results in milliseconds, enabling organizations to scale customer support without scaling headcount.
Summary
It lists 51–200 employees. It has raised $28.9M in total across 2 rounds, most recently a $16.3M Series E round in Aug 2025.
Tech & App Stack
3 technologies & apps tracked
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Funding History
Aug 2025
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Funding: Series D through Series E. Amounts, valuations, and investors where available.
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