Help Scout
Help Scout is a saas company in Cambridge, United States, founded in 2011. It has 4 recorded funding rounds, most recently a Series B in January 2021.
The support platform that helps businesses delight and retain more customers
- Headquarters
- Cambridge, Massachusetts
- Founded
- 2011
- Business Model
- B2B
- Website
- helpscout.com
- Last Round
- Series BJan 2021
- Rounds
- 4
Indexed holds 4 funding rounds and 5 investors for this company. The full record is or through the API.
About
Help Scout is a customer communication platform designed for growing businesses that prioritize human, relationship-based support. Founded in 2011 by Nick Francis, Jared McDaniel, and Denny Swindle, the platform provides a shared inbox, help center, and live chat software that helps over 12,000 customer-facing teams manage support at scale without reducing customers to ticket numbers. Help Scout is fully remote, with team members across 115+ cities, and has facilitated over 950 million customer conversations globally.
Summary
Its most recent funding was a Series B round in Jan 2021. Investors include Zelkova Ventures, Lead Edge Capital and Foundry Group.
Tech & App Stack
11 technologies & apps tracked
Every product and vendor across these categories, with where each signal came from.
Create a free account with 25 free credits every month, no card needed, to unlock the full tech & app stack, funding history, and valuations.
Funding History
Jan 2021
Sign up to see all 4 events
Funding: Seed through Series B. Amounts, valuations, and investors where available.
Investors
Similar Companies
Extenet designs, builds, operates, and supports communications networks that improve coverage and...
Cloud communications platform for omnichannel customer engagement
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artifi...
Databricks provides a unified data and AI platform that helps enterprises build and run applicati...
Appears in
Your company? Embed this profile
Add the live badge to your site — it stays current as your funding data updates.
<a href="https://indexed.vc/companies/help-scout"><img src="https://indexed.vc/api/badge/company/help-scout" alt="Help Scout on Indexed.vc" width="260" height="76" /></a>