Haptik
AcquiredHaptik is an artificial intelligence company in Mumbai, India, founded in 2013. It has raised $12.2M across 2 rounds, most recently an $11.2M Series B in April 2016.
AI agents for customer service, sales, and engagement
- Total Funding
- $12.2M
- Last Round
- $11.2M Series BApr 2016
- Rounds
- 2
- Acquired by
- Reliance JioMar 2019 · $101.9M
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
Indexed holds 2 funding rounds and 3 investors for this company. The full record is or through the API.
About
Founded in 2013 and headquartered in Mumbai, India, Haptik is an enterprise conversational AI platform that has pioneered AI-powered innovation, processing over 10 billion conversations and 10 million transactions across 10+ channels and 135 languages for more than 500 enterprise clients. Acquired by Reliance Industries' Jio Platforms in a $100 million transaction in 2019, Haptik now operates as Jio Haptik Technologies Limited and is part of the Jio-Google-Facebook digital ecosystem. Its flagship product, Contakt, enables brands to build and deploy AI agents for customer service, sales, booking, and lead qualification use cases via WhatsApp, RCS, Instagram Direct, Facebook Messenger, and the web. The platform leverages generative AI and large language models to deliver personalized, human-like conversational experiences at scale, serving industries including retail, fintech, healthcare, insurance, travel, and education. Haptik also offers Gen AI consulting services to help enterprises move from proof-of-concept to production deployments.
Summary
It lists 201–500 employees. It has raised $12.2M in total across 2 rounds, most recently a $11.2M Series B round in Apr 2016. Investors include Reliance Jio, Times Internet and Kalaari Capital.
Tech & App Stack
7 technologies & apps tracked
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Funding & Exit History
Mar 2019
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Funding: Series A through Series B. Amounts, valuations, and investors where available.
Investors
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