How much funding has Haptik raised?

Haptik has raised $12.2M in total funding, most recently a Series B round.

Who are Haptik's investors?

Haptik's investors include Reliance Jio, Times Internet, Kalaari Capital.

Where is Haptik headquartered?

Haptik is headquartered in Mumbai, India.

What industry is Haptik in?

Haptik operates in Artificial Intelligence, SaaS.

Haptik

Acquired

AI agents for customer service, sales, and engagement

Mumbai, India · Founded 2013 · $12.2M raised

Artificial Intelligence

SaaS

Headquarters: Mumbai
Employees: 201–500
Founded: 2013
Business Model: B2B

Website: haptik.ai
Total Funding: $12.2M
Last Round: $11.2M Series BApr 2016
Rounds: 2

About

Founded in 2013 and headquartered in Mumbai, India, Haptik is an enterprise conversational AI platform that has pioneered AI-powered innovation, processing over 10 billion conversations and 10 million transactions across 10+ channels and 135 languages for more than 500 enterprise clients. Acquired by Reliance Industries' Jio Platforms in a $100 million transaction in 2019, Haptik now operates as Jio Haptik Technologies Limited and is part of the Jio-Google-Facebook digital ecosystem. Its flagship product, Contakt, enables brands to build and deploy AI agents for customer service, sales, booking, and lead qualification use cases via WhatsApp, RCS, Instagram Direct, Facebook Messenger, and the web. The platform leverages generative AI and large language models to deliver personalized, human-like conversational experiences at scale, serving industries including retail, fintech, healthcare, insurance, travel, and education. Haptik also offers Gen AI consulting services to help enterprises move from proof-of-concept to production deployments.

Summary

Haptik is an Artificial Intelligence company based in Mumbai, India, founded in 2013. It has raised $12.2M in total across 2 rounds, most recently a $11.2M Series B round in Apr 2016. Investors include Reliance Jio, Times Internet and Kalaari Capital.