GetHuman

Free tools to help you contact customer service and fix issues faster

Boston · Founded 2012 · $3.0M raised

Headquarters
Boston, Massachusetts
Employees
11–50
Founded
2012
Business Model
B2C
Total Funding
$3.0M
Last Round
$3.0M SeedNov 2016
Rounds
1

About

GetHuman builds free tools and information to help consumers solve customer service problems more easily. Founded in 2006 by Paul English (co-founder of KAYAK), the platform catalogues customer service contact information for thousands of companies and provides tools including an AI-powered phone agent that can navigate menus, wait on hold, or talk to customer service on behalf of users. GetHuman has helped hundreds of millions of customers worldwide resolve issues with companies, offering free ad-supported services including callback scheduling, AI-written emails and messages to support teams, and comprehensive guides on resolving common customer service issues.

Summary

GetHuman is an Artificial Intelligence company based in Boston, founded in 2012. It has raised $3.0M in total across 1 round, most recently a $3.0M Seed round in Nov 2016. Investors include NextView Ventures, Founder Collective and Precursor Ventures.

Tech & App Stack

3 technologies & apps tracked

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Funding History

SeedSeed RoundNov 2016
$3.0M

Investors

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