Freshworks

formerly FreshdeskIPO

Uncomplicated Software | IT Service, Customer Service

Public · San Mateo, United States · Founded 2010 · $351.1M raised

Employees
1001–5000
Founded
2010
Business Model
B2B
Total Funding
$351.1M
Last Round
$150.0M Series G+Nov 2019
Rounds
9
Type
Public

About

Freshworks is a cloud-based SaaS company offering AI-powered customer and employee experience software, including CRM (Freshsales), IT service management (Freshservice), and customer support (Freshdesk). Founded in 2010 in Chennai, India, Freshworks serves businesses of all sizes across 120+ countries with a suite of products spanning sales, marketing, support, and HR.

Summary

Freshworks is a CRM company based in San Mateo, United States, founded in 2010. It has raised $351.1M in total across 9 rounds, most recently a $150.0M Series G+ round in Nov 2019. Investors include Accel, Peak XV Partners and Tiger Global.

Tech & App Stack

11 technologies & apps tracked

Every product and vendor across these categories, with where each signal came from.

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Funding History

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IPOSep 2021
$1.0B

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Series A through IPO — per-round amounts, valuations, and who invested in each round.

Investors

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