FeedbackNow
FeedbackNow is a saas company in New York, United States, founded in 2012. It has raised $9.0M across 1 round, most recently a $9.0M Series A in September 2024.
Real-time customer feedback that drives business performance
- Headquarters
- New York, New York
- Employees
- 51–200
- Founded
- 2012
- Business Model
- B2B
- Website
- feedbacknow.com
- Total Funding
- $9.0M
- Last Round
- $9.0M Series ASep 2024
- Rounds
- 1
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
Indexed holds 1 funding round and 3 investors for this company. The full record is or through the API.
About
FeedbackNow is a customer experience (CX) feedback platform that transforms real-time customer sentiment data into actionable business insights for operations, workforce, and growth decisions. Originally founded in 2012 in Switzerland as a maker of physical feedback buttons, the company has evolved into an AI-driven analytics platform serving global enterprises across airports, retail, hospitality, and healthcare. The platform collects in-moment feedback across locations, enabling businesses to benchmark operational performance, reduce labor costs, and improve customer retention. FeedbackNow was spun out of Forrester Research in 2024 and is now independently operated.
Summary
It lists 51–200 employees. It has raised $9.0M in total across 1 round, most recently a $9.0M Series A round in Sep 2024. Investors include Motivate Venture Capital, Uncorrelated Ventures and 10X Venture Partners.
Tech & App Stack
5 technologies & apps tracked
Every product and vendor across these categories, with where each signal came from.
Create a free account with 25 free credits every month, no card needed, to unlock the full tech & app stack, funding history, and valuations.
Funding History
Sep 2024
Investors
Similar Companies
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artifi...
Databricks provides a unified data and AI platform that helps enterprises build and run applicati...
Stripe provides payments, billing, money-management, fraud-prevention, and identity tools that he...
Aramark delivers food, facilities-management, hospitality, refreshment, and supply-chain services...
Appears in
Your company? Embed this profile
Add the live badge to your site — it stays current as your funding data updates.
<a href="https://indexed.vc/companies/feedbacknow"><img src="https://indexed.vc/api/badge/company/feedbacknow" alt="FeedbackNow on Indexed.vc" width="260" height="76" /></a>