FeedbackNow
Real-time customer feedback that drives business performance
New York, United States · Founded 2012 · $9.0M raised
- Headquarters
- New York, New York
- Employees
- 51–200
- Founded
- 2012
- Business Model
- B2B
- Website
- feedbacknow.com
- Total Funding
- $9.0M
- Last Round
- $9.0M Series ASep 2024
- Rounds
- 1
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
About
FeedbackNow is a customer experience (CX) feedback platform that transforms real-time customer sentiment data into actionable business insights for operations, workforce, and growth decisions. Originally founded in 2012 in Switzerland as a maker of physical feedback buttons, the company has evolved into an AI-driven analytics platform serving global enterprises across airports, retail, hospitality, and healthcare. The platform collects in-moment feedback across locations, enabling businesses to benchmark operational performance, reduce labor costs, and improve customer retention. FeedbackNow was spun out of Forrester Research in 2024 and is now independently operated.
Summary
FeedbackNow is a SaaS company based in New York, United States, founded in 2012. It has raised $9.0M in total across 1 round, most recently a $9.0M Series A round in Sep 2024. Investors include Motivate Venture Capital, Uncorrelated Ventures and 10X Venture Partners.
Tech & App Stack
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Funding History
Sep 2024
Investors
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