How much funding has FeedbackNow raised?

FeedbackNow has raised $9.0M in total funding, most recently a Series A round.

When was FeedbackNow founded?

FeedbackNow was founded in 2012.

Where is FeedbackNow headquartered?

FeedbackNow is headquartered in New York, New York, United States.

How many employees does FeedbackNow have?

FeedbackNow has 51-200 employees.

FeedbackNow

Q: Who are FeedbackNow's investors?

FeedbackNow's investors include Motivate Venture Capital, Uncorrelated Ventures, 10X Venture Partners.

Real-time customer feedback that drives business performance

New York, United States · Founded 2012 · $9.0M raised

SaaS

Headquarters: New York, New York
Employees: 51–200
Founded: 2012
Business Model: B2B

Website: feedbacknow.com
Total Funding: $9.0M
Last Round: $9.0M Series ASep 2024
Rounds: 1

About

FeedbackNow is a customer experience (CX) feedback platform that transforms real-time customer sentiment data into actionable business insights for operations, workforce, and growth decisions. Originally founded in 2012 in Switzerland as a maker of physical feedback buttons, the company has evolved into an AI-driven analytics platform serving global enterprises across airports, retail, hospitality, and healthcare. The platform collects in-moment feedback across locations, enabling businesses to benchmark operational performance, reduce labor costs, and improve customer retention. FeedbackNow was spun out of Forrester Research in 2024 and is now independently operated.

Summary

FeedbackNow is a SaaS company based in New York, United States, founded in 2012. It has raised $9.0M in total across 1 round, most recently a $9.0M Series A round in Sep 2024. Investors include Motivate Venture Capital, Uncorrelated Ventures and 10X Venture Partners.