eesel AI

eesel AI is a Sydney-based artificial intelligence company founded in 2021 that enables businesses to deploy fully autonomous AI agents for customer service, content creation, and operational workflows — directly inside the tools teams already use. The eesel AI platform connects to leading help desks including Zendesk, Freshdesk, Intercom, Jira Service Management, Salesforce Service Cloud, and Front, as well as team communication tools like Slack and Microsoft Teams, and knowledge bases including Confluence, Notion, Google Docs, and SharePoint. Agents learn from existing company knowledge — including past tickets, solution articles, and documentation — and begin drafting or resolving support tickets in minutes with no coding required. eesel AI handles tier-1 customer inquiries autonomously end-to-end, escalating complex cases to human agents, and supports multi-language deployments across dozens of languages. Customers include Anytime Fitness, BitGo, Ecosa, and Smava, with deployments handling over 100,000 support tickets per month. The platform is SOC 2 Type II compliant, GDPR-ready, and supports EU data residency. Pricing is pay-as-you-go at $0.40 per ticket with $50 in free starting credits. The company was backed by a seed round of $850,000.