BIRCHAI
AcquiredAutomating complex contact center workflows in real time
Seattle, United States · Founded 2020 · $3.1M raised
- Headquarters
- Seattle, Washington
- Employees
- 1–10
- Founded
- 2020
- Business Model
- B2B
- Website
- birch.ai
- Total Funding
- $3.1M
- Last Round
- $3.1M SeedJan 2022
- Rounds
- 1
- Acquired by
- SagilityMar 2024
About
Birch.ai is an AI2 spinout that automates complex contact center workflows in real time using proprietary generative AI models, with a primary focus on healthcare, finance, and insurance verticals. Its platform reduces average handle time by up to 35% by automating after-call work and related tasks, allowing highly trained staff to focus on higher-value interactions. Birch.ai's Birch Assist solution targets clinical prior authorization and medical device customer support, among other complex use cases. The company was founded in Seattle in 2020 and raised $3.1M in seed funding from the Washington Research Foundation.
Summary
BIRCHAI is an Artificial Intelligence company based in Seattle, United States, founded in 2020. It has raised $3.1M in total across 1 round, most recently a $3.1M Seed round in Jan 2022. Investors include Radical Ventures, Flare Capital Partners and AI Grant.
Funding History
Mar 2024
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Seed through Acquisition — per-round amounts, valuations, and who invested in each round.
Investors
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