BIRCHAI

Acquired

Automating complex contact center workflows in real time

Seattle, United States · Founded 2020 · $3.1M raised

Employees
1–10
Founded
2020
Business Model
B2B
Website
birch.ai
Total Funding
$3.1M
Last Round
$3.1M SeedJan 2022
Rounds
1

About

Birch.ai is an AI2 spinout that automates complex contact center workflows in real time using proprietary generative AI models, with a primary focus on healthcare, finance, and insurance verticals. Its platform reduces average handle time by up to 35% by automating after-call work and related tasks, allowing highly trained staff to focus on higher-value interactions. Birch.ai's Birch Assist solution targets clinical prior authorization and medical device customer support, among other complex use cases. The company was founded in Seattle in 2020 and raised $3.1M in seed funding from the Washington Research Foundation.

Summary

BIRCHAI is an Artificial Intelligence company based in Seattle, United States, founded in 2020. It has raised $3.1M in total across 1 round, most recently a $3.1M Seed round in Jan 2022. Investors include Radical Ventures, Flare Capital Partners and AI Grant.

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Funding History

AcquisitionMar 2024

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Investors

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