AptEdge

Agentic technical support for B2B enterprises

Business Model
B2B
Website
aptedge.io
Total Funding
$11.0M
Last Round
$11.0M SeedJun 2023
Rounds
1

About

AptEdge is an agentic AI platform for B2B enterprise technical support teams, delivering lightning-fast resolutions for complex software support issues. It connects in-product activity with scattered support knowledge across systems like Zendesk, Salesforce, Confluence, Jira, and Slack, enabling support engineers and customers to find answers quickly and reduce resolution times by up to 40%. The platform is SOC 2 Type II certified and targets large B2B software companies looking to reduce escalations, cut onboarding time, and improve customer satisfaction.

Summary

AptEdge is an Artificial Intelligence company. It has raised $11.0M in total across 1 round, most recently a $11.0M Seed round in Jun 2023. Investors include Stage 2 Capital, Unusual Ventures and National Grid Partners.

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Funding History

SeedSeed RoundJun 2023
$11.0M

Investors

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