AmplifAI
formerly AmplifAI SolutionsAmplifAI is an artificial intelligence company in Plano, United States, founded in 2018. It has raised $50.1M across 3 rounds, most recently a $33.7M Series B in September 2025.
The Contact Center AI Platform | CX and Performance Management | QA and Coaching
- Headquarters
- Plano, Texas
- Employees
- 51–200
- Founded
- 2018
- Business Model
- B2B
- Website
- amplifai.com
- Total Funding
- $50.1M
- Last Round
- $33.7M Series BSep 2025
- Rounds
- 3
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
Indexed holds 3 funding rounds and 5 investors for this company. The full record is or through the API.
About
AmplifAI is an AI-powered performance management platform built specifically for contact centers, founded in 2014 by Sean Minter and headquartered in Plano, Texas. The platform unifies structured and unstructured data from voice, chat, CRM, QA, and workforce management systems into a single performance layer, then delivers role-specific insights and AI-recommended next-best actions to frontline agents, team leaders, and senior executives. With over 10,000 CX teams as customers including The Home Depot, AmplifAI drives measurable improvements in agent productivity, coaching effectiveness, automated quality management, and overall customer experience outcomes.
Summary
It lists 51–200 employees. It has raised $50.1M in total across 3 rounds, most recently a $33.7M Series B round in Sep 2025. Investors include LiveOak Venture Partners, CVS Health Ventures and Greycroft.
Tech & App Stack
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Funding History
Sep 2025
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Funding: Series A through Series B. Amounts, valuations, and investors where available.
Investors
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