AmplifAI
formerly AmplifAI SolutionsThe Contact Center AI Platform | CX and Performance Management | QA and Coaching
Plano, United States · Founded 2018 · $52.2M raised
- Headquarters
- Plano, Texas
- Employees
- 51–200
- Founded
- 2018
- Business Model
- B2B
- Website
- amplifai.com
- Total Funding
- $52.2M
- Last Round
- $33.7M Series BSep 2025
- Rounds
- 2
About
AmplifAI is an AI-powered performance management platform built specifically for contact centers, founded in 2014 by Sean Minter and headquartered in Plano, Texas. The platform unifies structured and unstructured data from voice, chat, CRM, QA, and workforce management systems into a single performance layer, then delivers role-specific insights and AI-recommended next-best actions to frontline agents, team leaders, and senior executives. With over 10,000 CX teams as customers including The Home Depot, AmplifAI drives measurable improvements in agent productivity, coaching effectiveness, automated quality management, and overall customer experience outcomes.
Summary
AmplifAI is an Artificial Intelligence company based in Plano, United States, founded in 2018. It has raised $52.2M in total across 2 rounds, most recently a $33.7M Series B round in Sep 2025. Investors include CVS Health Ventures and Greycroft.
Tech & App Stack
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Funding History
Sep 2025
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Funding: Series A through Series B. Amounts, valuations, and investors where available.
Investors
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