Agency
Turn customer relationships into your fastest source of growth
- Headquarters
- Boston, Massachusetts
- Employees
- 11–50
- Business Model
- B2B
- Website
- agency.inc
- Last Round
- Series ANov 2025
- Rounds
- 3
About
Agency builds AI-powered customer management infrastructure for B2B SaaS companies. Its product, Kai, is an autonomous AI agent that handles the full post-sale customer lifecycle — implementation, adoption monitoring, expansion, renewal negotiation, and churn prevention. Kai integrates across calls, email, Slack, and CRM data, monitoring 1,000+ customer signals in real time. Agency was founded by Elias Torres (formerly Drift) and is backed by Sequoia Capital and HubSpot Ventures.
Summary
Agency is an Artificial Intelligence company based in Boston, United States. Its most recent funding was a Series A round in Nov 2025. Investors include Sequoia Capital, Menlo Ventures and HubSpot Ventures.
Tech & App Stack
3 technologies & apps tracked
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Funding History
Nov 2025
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Investors
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