Agency
formerly Agency AITurn customer relationships into your fastest source of growth
Boston, United States · $22.6M raised
- Headquarters
- Boston, Massachusetts
- Employees
- 11–50
- Business Model
- B2B
- Website
- agency.inc
- Total Funding
- $22.6M
- Last Round
- $2.6M Pre-SeedNov 2025
- Rounds
- 5
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
About
Agency builds AI-powered customer management infrastructure for B2B SaaS companies. Its product, Kai, is an autonomous AI agent that handles the full post-sale customer lifecycle — implementation, adoption monitoring, expansion, renewal negotiation, and churn prevention. Kai integrates across calls, email, Slack, and CRM data, monitoring 1,000+ customer signals in real time. Agency was founded by Elias Torres (formerly Drift) and is backed by Sequoia Capital and HubSpot Ventures.
Summary
Agency is an Artificial Intelligence company based in Boston, United States. It has raised $22.6M in total across 5 rounds, most recently a $2.6M Pre-Seed round in Nov 2025. Investors include Sequoia Capital, 645 Ventures and Afore Capital.
Tech & App Stack
6 technologies & apps tracked
Every product and vendor across these categories, with where each signal came from.
Create a free account with 25 free credits every month, no card needed, to unlock the full tech & app stack, funding history, and valuations.
Funding History
Nov 2025
Sign up to see all 5 events
Funding: Pre-Seed through Series A. Amounts, valuations, and investors where available.
Investors
Similar Companies
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artifi...
Databricks provides a unified data and AI platform that helps enterprises build and run applicati...
ByteDance is a Chinese technology company that utilizes AI to distribute content based on users' ...
Genesys empowers more than 8,000 organizations worldwide with Genesys Cloud, an agentic AI experi...
Chinese multinational technology conglomerate operating e-commerce marketplaces, cloud computing,...
Palantir Technologies builds data integration and analytics platforms (Gotham and Foundry) for go...
Appears in
Your company? Embed this profile
Add the live badge to your site — it stays current as your funding data updates.
<a href="https://indexed.vc/companies/agency"><img src="https://indexed.vc/api/badge/company/agency" alt="Agency on Indexed.vc" width="260" height="76" /></a>