Thyme Care

Thyme Care is an oncology navigation and value-based care company dedicated to transforming the cancer care experience. Founded in July 2020 in Nashville, Tennessee by Robin Shah, Thyme Care partners with health plans, oncology groups, and primary care providers to deliver comprehensive cancer care navigation for patients. The company's clinical team — including oncology nurses, care partners, and support specialists — provides 24/7 virtual support, helping members navigate diagnoses, coordinate appointments, manage symptoms, and access social and financial resources. Thyme Care's technology platform includes Thyme Care Connect, Thyme Care Signal, and Thyme Box, enabling proactive member outreach and data-driven care management. The company operates under a value-based model, partnering with major health plans including Humana, Aetna, and Clover Health, and has achieved a 15–20% reduction in unnecessary acute care utilization among its members. Over 8 million members have access to Thyme Care services nationwide.