Customer Experience. Automated.
Talkdesk is a global cloud contact center company founded in 2011 by Tiago Paiva following a hackathon win. The company's Customer Experience Automation (CXA) platform uses AI agents to orchestrate end-to-end customer journeys across voice, digital, and messaging channels. Talkdesk serves enterprises across 18 countries including IBM and Trivago, and has achieved unicorn status with over $1.4 billion raised. Its platform is FedRAMP authorized and HIPAA compliant, targeting regulated industries including financial services, healthcare, and retail.
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