Talisma

Talisma delivers Agentic AI, CXM.AI, and CRM automation to unify customer journeys, enable omnichannel engagement, and drive enterprise CX outcomes. Founded in 1999 by Pradeep Singh, Talisma grew from a Customer Interaction Management (CIM) and CRM products company into a full AI-native customer engagement platform. It now serves 1,000+ enterprise and institutional customers across 30+ countries, managing over 20 million customer interactions annually, with a particular focus on higher education (admissions, SIS, LMS, advising) and financial services (CRM, loan origination, KYC, core banking integration). Headquartered in Bengaluru, India, and ISO 27001 certified, Talisma positions itself as an 'Enterprise Intelligence' platform that connects existing systems into one AI control plane, automating workflows and personalizing engagement across the full customer lifecycle.