SurveySensum
AI-Powered Enterprise Feedback Platform
Jakarta, Indonesia · Founded 2019
- Headquarters
- Jakarta
- Employees
- 51–200
- Founded
- 2019
- Business Model
- B2B
- Website
- surveysensum.com
About
SurveySensum is an AI-first enterprise Customer Experience and Market Research platform that helps brands transform feedback into actionable insights. Built for growth-stage companies and enterprises, the platform enables CX teams to launch surveys across multiple channels, analyze results using AI-powered tools, and act on insights to improve customer satisfaction, loyalty, and retention. SurveySensum supports NPS, CSAT, CES, and other survey methodologies and integrates with channels including WhatsApp. The platform is trusted by over 500 global brands and has clients including Allianz, Mercedes-Benz (Daimler), Honda (Astra), and Nissan (Indomobil). The company operates under the parent entity Neurosensum International Pte Ltd and has offices in Indonesia, Singapore, and India.
Summary
SurveySensum is an Artificial Intelligence company based in Jakarta, Indonesia, founded in 2019.
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