SupportLogic
SupportLogic Ambient AI Agents for Enterprise Support
San Jose, United States · Founded 2018 · $62.0M raised
- Headquarters
- San Jose, California
- Employees
- 51–200
- Founded
- 2018
- Business Model
- B2B
- Website
- supportlogic.com
- Total Funding
- $62.0M
- Last Round
- $50.0M Series BOct 2021
- Rounds
- 2
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
About
SupportLogic is a Support Experience platform created to automate analysis of customer interactions and identify cases requiring attention. Its AI-infused workflows help support teams move from reactive management toward proactive, more efficient work. The company emerged from its founder's experience managing support at VMware, where growing customer, ticket, and engineer volumes made manual review impractical and left product insights trapped in ticketing systems and data silos.
Summary
SupportLogic is an Analytics company based in San Jose, United States, founded in 2018. It has raised $62.0M in total across 2 rounds, most recently a $50.0M Series B round in Oct 2021. Investors include General Catalyst.
Tech & App Stack
7 technologies & apps tracked
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Funding History
Oct 2021
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Funding: Series B. Amounts, valuations, and investors where available.
Investors
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