SuitePad

SuitePad is a Berlin-based hospitality technology company founded in 2012 that provides AI-powered in-room tablet and guest engagement solutions for hotels worldwide. The company's flagship product is an in-room tablet system that replaces traditional hotel amenities — paper guest directories, plastic remote controls, and desk phones — with a unified digital interface that enables guests to order room service, book hotel services, control in-room features, and communicate with staff. SuitePad's platform includes an AI chat assistant capable of answering guest questions and handling requests without staff involvement, achieving an 83% AI chat resolution rate and 20-30x more guest engagement than QR codes. The company reaches more than 6 million guests annually and has deployed its solution across 1,000+ hotels and 70,000+ hotel rooms globally across more than 20 countries. Over 80% of SuitePad's customers are hotel chains, and the company designs its product specifically for multi-property chain operators who need centralized content management and consistent guest experiences. SuitePad is headquartered in Berlin, Germany, with a U.S. office in Winter Park, Florida, opened in late 2025.