Servify

Servify is a global AI-first product lifecycle management platform headquartered in Mumbai, India, founded in 2015 by Sreevathsa Prabhakar. The platform enables OEMs, wireless carriers, retailers, e-commerce platforms, and insurers to convert their after-sales service operations from cost centers into revenue-generating profit centers. Core offerings include end-to-end protection plan design and administration, device upgrade and exchange programs with proprietary diagnostics, assured buyback programs, and affordability solutions that bundle device care with financing. Servify's self-learning platform unifies the post-purchase service ecosystem — covering underwriting, claims administration, logistics, and fulfilment — and integrates with partner brands' existing infrastructure. Clients include Apple, Samsung, OnePlus, Oppo, Nokia, Xiaomi, Reliance Jio, Amazon India, Motorola, and Lenovo, among others. From its origins in India, Servify has expanded to North America, Europe, the Middle East, Turkey, and China. The company has raised over $103M across Series A through D rounds from investors including Iron Pillar and Blume Ventures, and reported Rs. 787 crore (~$94M) in revenue for FY25, representing 16% year-over-year growth.