PRIMIS

Pioneer the next generation of post-purchase customer experience.

London, United Kingdom · Founded 2020

Headquarters
London
Employees
11–50
Founded
2020
Business Model
B2B2C
Website
primis.cx
Last Round
SeedJan 2024
Rounds
1

About

Primis is a digital-first customer experience (CX) platform for eCommerce brands, focused on transforming the post-purchase journey. Its suite includes branded real-time tracking (Primis Track), returns management, cross-border shipping, and analytics. The platform integrates with 400+ couriers and supports sustainability initiatives such as carbon offsetting. Primis helps brands reduce WISMO queries by up to 30%, increase customer loyalty, and manage the full end-to-end consumer journey from dispatch to doorstep.

Summary

PRIMIS is an E-Commerce company based in London, United Kingdom, founded in 2020. Its most recent funding was a Seed round in Jan 2024. Investors include Fuel Capital, Frontline Ventures and Haatch.

Tech & App Stack

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Funding History

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