Turn your post-purchase into a profit center
parcelLab is a global post-purchase experience software platform that enables eCommerce and retail brands to personalize every customer touchpoint from delivery to returns. The platform helps brands increase customer lifetime value, reduce operational costs, and turn the post-purchase phase into a revenue-generating channel. Founded in Munich in 2015, parcelLab serves enterprise brands including IKEA, Hugo Boss, Dyson, and Puma.
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Oct 2019
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