How much funding has Open raised?

Open has raised $193.0M in total funding, most recently a Venture Round.

Who are Open's investors?

Open's investors include Y Combinator Continuity Fund, Shorooq Partners, Sadu, Temasek, 3one4 Capital.

Where is Open headquartered?

Open is headquartered in San Francisco, California, United States.

Open

Q: What industry is Open in?

Open operates in AI Assistant, Artificial Intelligence, Conversational AI, Generative AI.

formerly Open.cx

Enterprise AI customer support

San Francisco, United States · Founded 2024 · $193.0M raised

AI Assistant

Artificial Intelligence

Conversational AI

Generative AI

YC W24

Headquarters: San Francisco, California
Employees: 1–10
Founded: 2024
Business Model: B2B

Website: open.cx
Total Funding: $193.0M
Last Round: $7.0M Venture RoundDec 2025
Rounds: 2

About

Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.

Summary

Open is an AI Assistant company based in San Francisco, United States, founded in 2024. It has raised $193.0M in total across 2 rounds, most recently a $7.0M Venture Round round in Dec 2025. Investors include Y Combinator Continuity Fund, Shorooq Partners and Sadu.

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