OnClarity

Secure customer service that answers, learns, and solves problems at the root.

London, United Kingdom · Founded 2022

Headquarters
London
Employees
11–50
Founded
2022
Business Model
B2B

About

Clarity (formerly Anecdote) is a London-based AI platform that helps enterprise and regulated-industry teams deliver AI-powered customer service and voice-of-customer analytics. The platform combines agentic AI support — capable of auto-resolving tickets, routing conversations, and enforcing compliance guardrails — with a unified feedback intelligence layer that aggregates signals from chat, reviews, and social channels into actionable themes and sentiment trends. Clarity is SOC 2, GDPR, and HIPAA compliant, and serves customers processing hundreds of millions of weekly interactions. The company raised $12M and rebranded from Anecdote in 2025.

Summary

OnClarity is an Artificial Intelligence company based in London, United Kingdom, founded in 2022.

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