Observe.AI
formerly Observe AIContact center AI platform.
San Francisco, United States · Founded 2017 · $214.0M raised
- Headquarters
- San Francisco, California
- Employees
- 201–500
- Founded
- 2017
- Business Model
- B2B
- Website
- observe.ai
- Total Funding
- $214.0M
- Last Round
- $125.0M Series CApr 2022
- Rounds
- 6
About
Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, Emergent Ventures, Steadview Capital, 01 Ventures and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.
Summary
Observe.AI is an Artificial Intelligence company based in San Francisco, United States, founded in 2017. It has raised $214.0M in total across 6 rounds, most recently a $125.0M Series C round in Apr 2022. Investors include Nexus Venture Partners, Emergent Ventures and Scale Venture Partners.
Tech & App Stack
8 technologies & apps tracked
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Funding History
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Apr 2022
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Pre-Seed through Series C — per-round amounts, valuations, and who invested in each round.
Investors
Nexus Venture Partners
4 rounds
Emergent Ventures
4 rounds
Scale Venture Partners
3 rounds
Y Combinator
3 rounds
Menlo Ventures
2 rounds
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SoftBank
1 round
Zoom Video Communications
1 round
NGP Capital
1 round
N47
1 round
Steadview Capital
1 round
01 Advisors
1 round
MGV
1 round
Liquid 2 Ventures
1 round
Hack VC
1 round
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