- Headquarters
- Ottawa
- Founded
- 2015
- Business Model
- B2B
- Website
- nectardesk.com
About
Nectar Desk is AI-powered cloud call center software that handles inbound and outbound calls, SMS, live chat, WhatsApp, and email from a single browser interface. Its built-in AI Voice Bot uses ASR, NLU, and LLM technology to automate conversations and warm-transfer to a live agent when needed, passing the full conversation transcript and intent score. The platform includes 50+ features such as ACD routing, IVR, and auto and predictive dialers, with plans starting at $50 per agent per month.
Summary
Nectar Desk is a CRM company based in Ottawa, Canada, founded in 2015.
Tech & App Stack
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