Mattersight
AcquiredChicago, United States · Founded 2006 · $12.0M raised
- Headquarters
- Chicago, Illinois
- Employees
- 51–200
- Founded
- 2006
- Business Model
- B2B
- Website
- mattersight.com
- Total Funding
- $12.0M
- Last Round
- $6.0M Venture RoundDec 2013
- Rounds
- 2
About
Mattersight Corporation developed SaaS-based enterprise behavioral analytics software for customer service operations. The platform analyzed millions of customer interactions to predict caller personality types and route them to optimally matched agents, improving resolution rates and customer satisfaction. Acquired by NICE Systems in August 2018 for approximately $90 million.
Summary
Mattersight is an Artificial Intelligence company based in Chicago, United States, founded in 2006. It has raised $12.0M in total across 2 rounds, most recently a $6.0M Venture Round round in Dec 2013.
Tech & App Stack
1 technologies & apps tracked
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Funding History
Apr 2018
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