Mattersight

Acquired

Chicago, United States · Founded 2006 · $12.0M raised

Headquarters
Chicago, Illinois
Employees
51–200
Founded
2006
Business Model
B2B
Total Funding
$12.0M
Last Round
$6.0M Venture RoundDec 2013
Rounds
2
Acquired by
NiceApr 2018

About

Mattersight Corporation developed SaaS-based enterprise behavioral analytics software for customer service operations. The platform analyzed millions of customer interactions to predict caller personality types and route them to optimally matched agents, improving resolution rates and customer satisfaction. Acquired by NICE Systems in August 2018 for approximately $90 million.

Summary

Mattersight is an Artificial Intelligence company based in Chicago, United States, founded in 2006. It has raised $12.0M in total across 2 rounds, most recently a $6.0M Venture Round round in Dec 2013.

Tech & App Stack

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Funding History

AcquisitionApr 2018

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