Better Conversations.
Loris is an AI-powered conversation intelligence platform built for customer experience leaders. Its proprietary models analyze customer service conversations across all channels to uncover why customers contact support, how agents respond, and how satisfied customers are — enabling teams to identify issues immediately, run automated quality assurance, and provide real-time agent co-piloting. Proven on more than 1 billion interactions, Loris integrates with Zendesk, Salesforce, LivePerson, and Twilio. Founded in 2018 in New York City, Loris was acquired by Contentsquare in July 2025.
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Feb 2018
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