Kustomer
AcquiredKustomer is a saas company in New York, United States, founded in 2015. It has raised $130.0M across 3 rounds, most recently a $30.0M Series B in August 2025.
AI Customer Service Platform & CRM
- Headquarters
- New York, New York
- Employees
- 201–500
- Founded
- 2015
- Business Model
- B2B
- Website
- kustomer.com
- Total Funding
- $130.0M
- Last Round
- $30.0M Series BAug 2025
- Rounds
- 3
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
Indexed holds 3 funding rounds and 1 investor for this company. The full record is or through the API.
About
Kustomer is an AI-powered omnichannel CRM platform built for customer service teams. It unifies customer data across all channels into a single timeline view, enabling agents to deliver personalized support at scale. The platform combines automation, AI agents, and workflow tools to reduce handle times and improve customer satisfaction for enterprise brands.
Summary
It lists 201–500 employees. It has raised $130.0M in total across 3 rounds, most recently a $30.0M Series B round in Aug 2025. Investors include Coatue Management.
Tech & App Stack
21 technologies & apps tracked
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Funding History
Aug 2025
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Funding: Series D through Series B. Amounts, valuations, and investors where available.
Investors
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