Kustomer

Acquired

AI Customer Service Platform & CRM

New York, United States · Founded 2015 · $60.0M raised

Headquarters
New York, New York
Employees
201–500
Founded
2015
Business Model
B2B
Total Funding
$60.0M
Last Round
$60.0M Series FDec 2019
Rounds
1

About

Kustomer is an AI-powered omnichannel CRM platform built for customer service teams. It unifies customer data across all channels into a single timeline view, enabling agents to deliver personalized support at scale. The platform combines automation, AI agents, and workflow tools to reduce handle times and improve customer satisfaction for enterprise brands.

Summary

Kustomer is a SaaS company based in New York, United States, founded in 2015. It has raised $60.0M in total across 1 round, most recently a $60.0M Series F round in Dec 2019. Investors include Coatue Management.

Tech & App Stack

17 technologies & apps tracked

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Funding History

Series FSeries EDec 2019
$60.0M

Investors

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