
Kustomer
AcquiredAI Customer Service Platform & CRM
New York, United States · Founded 2015 · $60.0M raised
- Headquarters
- New York, New York
- Employees
- 201–500
- Founded
- 2015
- Business Model
- B2B
- Website
- kustomer.com
- Total Funding
- $60.0M
- Last Round
- $60.0M Series FDec 2019
- Rounds
- 1
About
Kustomer is an AI-powered omnichannel CRM platform built for customer service teams. It unifies customer data across all channels into a single timeline view, enabling agents to deliver personalized support at scale. The platform combines automation, AI agents, and workflow tools to reduce handle times and improve customer satisfaction for enterprise brands.
Summary
Kustomer is a SaaS company based in New York, United States, founded in 2015. It has raised $60.0M in total across 1 round, most recently a $60.0M Series F round in Dec 2019. Investors include Coatue Management.
Tech & App Stack
17 technologies & apps tracked
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Funding History
Dec 2019
Investors
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