Kustomer
AcquiredAI Customer Service Platform & CRM
New York, United States · Founded 2015 · $130.0M raised
- Headquarters
- New York, New York
- Employees
- 201–500
- Founded
- 2015
- Business Model
- B2B
- Website
- kustomer.com
- Total Funding
- $130.0M
- Last Round
- $30.0M Series BAug 2025
- Rounds
- 3
About
Kustomer is an AI-powered omnichannel CRM platform built for customer service teams. It unifies customer data across all channels into a single timeline view, enabling agents to deliver personalized support at scale. The platform combines automation, AI agents, and workflow tools to reduce handle times and improve customer satisfaction for enterprise brands.
Summary
Kustomer is a SaaS company based in New York, United States, founded in 2015. It has raised $130.0M in total across 3 rounds, most recently a $30.0M Series B round in Aug 2025. Investors include Coatue Management.
Tech & App Stack
19 technologies & apps tracked
Every product and vendor across these categories, with where each signal came from.
Create a free account with 25 free credits every month, no card needed, to unlock the full tech & app stack, funding history, and valuations.
Funding History
Aug 2025
Sign up to see all 3 rounds
Series D through Series B — per-round amounts, valuations, and who invested in each round.
Investors
Similar Companies
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artifi...
Databricks provides a unified data and AI platform that helps enterprises build and run applicati...
Stripe provides payments, billing, money-management, fraud-prevention, and identity tools that he...
Aramark delivers food, facilities-management, hospitality, refreshment, and supply-chain services...
Visma is a European provider of mission-critical enterprise resource planning software and servic...
BMC builds enterprise software that orchestrates workflows across cloud, mainframe, and hybrid en...
Your company? Embed this profile
Add the live badge to your site — it stays current as your funding data updates.
<a href="https://indexed.vc/companies/kustomer"><img src="https://indexed.vc/api/badge/company/kustomer" alt="Kustomer on Indexed.vc" width="260" height="76" /></a>