How much funding has Intercom raised?

Intercom has raised $125.0M in total funding, most recently a Series D round.

Who are Intercom's investors?

Intercom's investors include Kleiner Perkins, GV, Bessemer VP, Index Ventures.

Where is Intercom headquartered?

Intercom is headquartered in San Francisco, California, United States.

What industry is Intercom in?

Intercom operates in Artificial Intelligence, SaaS.

How many employees does Intercom have?

Intercom has 1001-5000 employees.

Intercom

The AI customer service company

San Francisco, United States · Founded 2011 · $125.0M raised

Artificial Intelligence

SaaS

Headquarters: San Francisco, California
Employees: 1001–5000
Founded: 2011
Business Model: B2B

Website: intercom.com
Total Funding: $125.0M
Last Round: $125.0M Series DMar 2018
Rounds: 1

About

Intercom is the AI customer service company on a mission to help businesses deliver exceptional customer experiences at scale. Founded in 2011 in San Francisco, Intercom pioneered in-app messaging for customer communication and has evolved into a comprehensive AI-first customer service platform. Its flagship product, Fin AI Agent, resolves complex customer queries autonomously across every channel, while the Intercom Suite combines AI with a full help desk for seamless human-AI collaboration. The platform serves thousands of businesses globally and surpassed $400M in annual recurring revenue. Intercom's AI customer service vision centers on continuously improving resolution rates through every interaction, with Fin approaching $100M in ARR as a standalone product.

Summary

Intercom is an Artificial Intelligence company based in San Francisco, United States, founded in 2011. It has raised $125.0M in total across 1 round, most recently a $125.0M Series D round in Mar 2018. Investors include Kleiner Perkins, GV and Bessemer VP.

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