Inbenta
AI That Understands Your Customers
Tokyo, United States · Founded 2005 · $65.3M raised
- Headquarters
- Tokyo, Texas
- Founded
- 2005
- Business Model
- B2B
- Website
- inbenta.com
- Total Funding
- $65.3M
- Last Round
- $40.0M Series CJan 2023
- Rounds
- 4
About
Inbenta is an AI-powered customer experience platform founded in 2005 and built on proprietary Natural Language Processing (NLP) technology. Its suite of products — Chat, Search, Knowledge, Assist, and Learn — automates customer and employee interactions across 100+ languages for 1,000+ enterprise clients in industries including banking, e-commerce, insurance, travel, and healthcare. The platform's neuro-symbolic AI understands user intent to deliver accurate, self-service responses that reduce support costs and improve satisfaction. Inbenta's Agentic AI layer further automates enterprise workflows, enabling always-on channels for customer service, marketing, sales, and HR operations globally.
Summary
Inbenta is a Fintech company based in Tokyo, United States, founded in 2005. It has raised $65.3M in total across 4 rounds, most recently a $40.0M Series C round in Jan 2023. Investors include Amasia, NTT DOCOMO Ventures and Tritium Partners.
Tech & App Stack
6 technologies & apps tracked
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Funding History
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Jan 2023
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Seed through Series C — per-round amounts, valuations, and who invested in each round.
Investors
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