- Headquarters
- Tokyo
- Employees
- 1–10
- Founded
- 2017
- Business Model
- B2B
- Website
- hicustomer.jp
- Total Funding
- $2.3M
- Last Round
- $1.6M Venture Round
- Rounds
- 2
About
HiCustomer is a customer success platform purpose-built for B2B SaaS companies in Japan, helping subscription businesses reduce churn and drive expansion revenue. The platform provides health scoring, playbooks, and engagement tools that enable customer success teams to manage accounts at scale. Founded in 2013, HiCustomer is one of Japan's earliest dedicated customer success software providers.
Summary
HiCustomer is an Analytics company based in Tokyo, Japan, founded in 2017. It has raised $2.3M in total across 2 rounds. Investors include 500 Global and Coral Capital.
Tech & App Stack
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Funding History
Unknown
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Venture Round through Seed — per-round amounts, valuations, and who invested in each round.
Investors
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