- Headquarters
- Tokyo, Tokyo
- Employees
- 1–10
- Founded
- 2017
- Business Model
- B2B
- Website
- hicustomer.jp
- Total Funding
- $2.3M
- Rounds
- 2
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
Indexed holds 2 funding rounds and 2 investors for this company. The full record is or through the API.
About
HiCustomer is a customer success platform purpose-built for B2B SaaS companies in Japan, helping subscription businesses reduce churn and drive expansion revenue. The platform provides health scoring, playbooks, and engagement tools that enable customer success teams to manage accounts at scale. Founded in 2013, HiCustomer is one of Japan's earliest dedicated customer success software providers.
Summary
It lists 1–10 employees. It has raised $2.3M in total across 2 rounds. Investors include 500 Global and Coral Capital.
Tech & App Stack
1 technology or app tracked
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Funding History
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Funding, valuations, and company events, with amounts and investors where available.
Investors
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