
The open API platform for digital customer engagement.
HelpSocial is an open API platform that integrates social media channels with contact center operations, enabling digital customer engagement at scale. The platform allows customer service teams to monitor, triage, and respond to customer interactions across social networks from within their existing contact center workflow. Founded in 2015 and based in San Antonio, Texas, HelpSocial serves enterprises seeking to unify social and traditional support channels.
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