Gradient Labs
The only AI support agent built for financial services
London, United Kingdom · Founded 2023 · $44.0M raised
- Headquarters
- London
- Employees
- 11–50
- Founded
- 2023
- Business Model
- B2B
- Website
- gradient-labs.ai
- Total Funding
- $44.0M
- Last Round
- $13.0M Extension RoundJun 2026
- Rounds
- 6
About
Gradient Labs builds AI agents purpose-built for financial services customer operations. Founded by Monzo alumni, its flagship AI agent autonomously resolves complex customer service queries end-to-end — delivering 80+ CSAT scores across its customer base and up to 98% in optimal deployments. The platform handles sensitive, regulated interactions including fraud checks, card management, account upgrades, and back-office processes while maintaining full compliance and audit trails. Customers include Wise, Zego, Plum, Bondora, and Sling Money. The company has grown to 40+ employees and raised a Series A in 2025.
Summary
Gradient Labs is an Artificial Intelligence company based in London, United Kingdom, founded in 2023. It has raised $44.0M in total across 6 rounds, most recently a $13.0M Extension Round round in Jun 2026. Investors include octopus investments, Redpoint Ventures and CommerzVentures.
Tech & App Stack
19 technologies & apps tracked
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Funding History
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Jun 2026
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Investors
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