How much funding has Gradient Labs raised?

Gradient Labs has raised $44.0M in total funding, most recently a extension round round.

Who are Gradient Labs's investors?

Gradient Labs's investors include octopus investments, Redpoint Ventures, CommerzVentures, LocalGlobe, Y Combinator, Exceptional Ventures.

When was Gradient Labs founded?

Gradient Labs was founded in 2023.

Where is Gradient Labs headquartered?

Gradient Labs is headquartered in London, United Kingdom.

How many employees does Gradient Labs have?

Gradient Labs has 11-50 employees.

Gradient Labs

Q: What industry is Gradient Labs in?

Gradient Labs operates in Artificial Intelligence, Customer Operations, Financial Services, Fintech, SaaS.

The only AI support agent built for financial services

London, United Kingdom · Founded 2023 · $44.0M raised

Artificial Intelligence

Customer Operations

Financial Services

Fintech

SaaS

Headquarters: London
Employees: 11–50
Founded: 2023
Business Model: B2B

Website: gradient-labs.ai
Total Funding: $44.0M
Last Round: $13.0M Extension RoundJun 2026
Rounds: 6

About

Gradient Labs builds AI agents purpose-built for financial services customer operations. Founded by Monzo alumni, its flagship AI agent autonomously resolves complex customer service queries end-to-end — delivering 80+ CSAT scores across its customer base and up to 98% in optimal deployments. The platform handles sensitive, regulated interactions including fraud checks, card management, account upgrades, and back-office processes while maintaining full compliance and audit trails. Customers include Wise, Zego, Plum, Bondora, and Sling Money. The company has grown to 40+ employees and raised a Series A in 2025.

Summary

Gradient Labs is an Artificial Intelligence company based in London, United Kingdom, founded in 2023. It has raised $44.0M in total across 6 rounds, most recently a $13.0M Extension Round round in Jun 2026. Investors include octopus investments, Redpoint Ventures and CommerzVentures.

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