Gorgias

The conversational AI platform for ecommerce

San Francisco, United States · Founded 2015 · $105.6M raised

Employees
201–500
Founded
2015
Business Model
B2B
Total Funding
$105.6M
Last Round
$29.0M Series CMay 2024
Rounds
8

About

Gorgias is the conversational AI platform for ecommerce, serving over 16,400 merchants including Steve Madden, Glossier, and BruMate. It centralizes all customer conversations into one inbox, automates tier-1 support with AI agents, and enables support teams to drive revenue through shopping assistance, chat, SMS, and voice — deeply integrated with Shopify, BigCommerce, and Magento.

Summary

Gorgias is an Artificial Intelligence company based in San Francisco, United States, founded in 2015. It has raised $105.6M in total across 8 rounds, most recently a $29.0M Series C round in May 2024. Investors include Sapphire Ventures, SaaStr Fund and Alven.

Tech & App Stack

14 technologies & apps tracked

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Funding History

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Series CSeries CMay 2024
$29.0M

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Seed through Series C — per-round amounts, valuations, and who invested in each round.

Investors

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