Giga ML
AI Support Agent for Enterprises.
San Francisco, United States · Founded 2024 · $64.6M raised
- Headquarters
- San Francisco, California
- Employees
- 1–10
- Founded
- 2024
- Business Model
- B2B
- Website
- gigaml.com
- Total Funding
- $64.6M
- Last Round
- $61.0M Series ANov 2025
- Rounds
- 2
About
GigaML builds Giga, an agentic AI support platform that automatically ingests a company's policies, knowledge base, and past tickets to build a customer support agent that works like an experienced team member. The platform continuously identifies opportunities to improve support metrics such as resolution rate, escalation rate, and customer satisfaction, validating each change on live traffic before rolling it out. GigaML's agents also respond natively in 99 languages, and customers include DoorDash, which used Giga to reduce escalations and speed up resolution across its global support operations.
Summary
Giga ML is an Artificial Intelligence company based in San Francisco, United States, founded in 2024. It has raised $64.6M in total across 2 rounds, most recently a $61.0M Series A round in Nov 2025. Investors include Nexus Venture Partners, Redpoint Ventures and Y Combinator.
Tech & App Stack
2 technologies & apps tracked
Every product and vendor across these categories, with where each signal came from.
Create a free account with 25 free credits every month, no card needed, to unlock the full tech & app stack, funding history, and valuations.
Funding History
Nov 2025
Sign up to see all 2 rounds
Seed through Series A — per-round amounts, valuations, and who invested in each round.
Investors
Similar Companies
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artifi...
Anthropic develops reliable, interpretable, and steerable AI systems, translating frontier safety...
xAI builds AI systems, including Grok, with frontier reasoning, voice, and generative media capab...
Waymo is an autonomous driving technology company with a mission to make it safe and easy for peo...
Databricks provides a unified data and AI platform that helps enterprises build and run applicati...
AI company focused on applying artificial intelligence to physical tasks, launched with $6.2B ini...
Appears in
Your company? Embed this profile
Add the live badge to your site — it stays current as your funding data updates.
<a href="https://indexed.vc/companies/gigaml"><img src="https://indexed.vc/api/badge/company/gigaml" alt="Giga ML on Indexed.vc" width="260" height="76" /></a>