Gainsight
AcquiredTreat every customer like your best customer
San Mateo, United States · Founded 2009 · $181.0M raised
- Headquarters
- San Mateo, California
- Employees
- 1001–5000
- Founded
- 2009
- Business Model
- SaaS
- Website
- gainsight.com
- Total Funding
- $181.0M
- Last Round
- $25.0M Series EJul 2018
- Rounds
- 6
- Acquisition Date
- Nov 2020
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
About
Gainsight is the world's leading Customer Success platform, empowering businesses to retain and grow strategic customers through agentic AI. It unifies post-sales journeys across human, digital, and AI-led interactions, providing alerts on customer health, personalized experiences, and autonomous engagement. Recognized as a Leader in the Gartner Magic Quadrant for Customer Success Management Platforms.
Summary
Gainsight is an Artificial Intelligence company based in San Mateo, United States, founded in 2009. It has raised $181.0M in total across 6 rounds, most recently a $25.0M Series E round in Jul 2018. Investors include Battery Ventures, Bain Capital Ventures and Bessemer Venture Partners.
Tech & App Stack
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Funding & Exit History
Nov 2020
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Funding: Series A through Series E. Amounts, valuations, and investors where available.
Investors
Acquisitions
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