Gainsight
AcquiredTreat every customer like your best customer
San Mateo, United States · Founded 2009 · $181.0M raised
- Headquarters
- San Mateo, California
- Employees
- 1001–5000
- Founded
- 2009
- Business Model
- SaaS
- Website
- gainsight.com
- Total Funding
- $181.0M
- Last Round
- $25.0M Series EJul 2018
- Rounds
- 6
- Acquisition Date
- Nov 2020
About
Gainsight is the world's leading Customer Success platform, empowering businesses to retain and grow strategic customers through agentic AI. It unifies post-sales journeys across human, digital, and AI-led interactions, providing alerts on customer health, personalized experiences, and autonomous engagement. Recognized as a Leader in the Gartner Magic Quadrant for Customer Success Management Platforms.
Summary
Gainsight is an Artificial Intelligence company based in San Mateo, United States, founded in 2009. It has raised $181.0M in total across 6 rounds, most recently a $25.0M Series E round in Jul 2018. Investors include Battery Ventures, Bain Capital Ventures and Bessemer VP.
Tech & App Stack
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Funding History
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Nov 2020
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Series A through Acquisition — per-round amounts, valuations, and who invested in each round.
Investors
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