FranConnect

FranConnect is the leading enterprise software provider for franchise and multi-location businesses, founded in 2000 and headquartered in Herndon, Virginia. For over 20 years, the FranConnect cloud-native SaaS platform has served as the sales, operations, and marketing backbone for nearly 1,500 multi-location brands globally and over 1.3 million franchise locations worldwide. The platform offers an end-to-end suite covering franchise development, operations management, franchisee engagement and training, royalty management, and analytics — all powered by the company's AI assistant Frannie AI. FranConnect's customers include iconic brands such as Papa Johns, Tropical Smoothie Cafe, Domino's Pizza, Paris Baguette, and Forever 21. Backed by private-equity investor Serent Capital, the company has completed three acquisitions in four years and has over 300 employees across the US, Canada, India, Australia, and Colombia. FranConnect customers grow 44% faster on average than the broader franchising market.