Exotel

AI, agents, contact centre, network, all working as one.

Bengaluru, India · Founded 2011 · $75.0M raised

Headquarters
Bengaluru
Employees
1001–5000
Founded
2011
Business Model
B2B
Website
exotel.com
Total Funding
$75.0M
Last Round
$40.0M Series DJan 2022
Rounds
4

About

Exotel is Asia's largest customer engagement platform, providing cloud telephony and AI-powered communication infrastructure to over 7,000 businesses across India and globally. Founded in 2011 in Bengaluru by Shivakumar Ganesan, Ishwar Sridharan, and Siddharth Ramesh, Exotel enables 25 billion+ conversations a year across voice, chat, bots, and contact centers with 99.99% uptime. The platform powers customer interactions for major brands including Swiggy, Uber, Slice, and Redcliffe Labs. Exotel's AI-first platform offers cloud call center (CCaaS), conversational AI, IVR, and omnichannel engagement tools, positioning itself as an AI transformation partner for enterprise customer experience.

Summary

Exotel is an Artificial Intelligence company based in Bengaluru, India, founded in 2011. It has raised $75.0M in total across 4 rounds, most recently a $40.0M Series D round in Jan 2022. Investors include Blume Ventures, Steadview Capital and IIFL AMC.

Tech & App Stack

10 technologies & apps tracked

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Funding History

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Series DSeries DJan 2022
$40.0M

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Investors

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