- Headquarters
- Redwood City, California
- Employees
- 51–200
- Founded
- 2000
- Business Model
- SaaS
- Website
- enkata.com
- Total Funding
- $12.9M
- Last Round
- Series COct 2011
- Rounds
- 3
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
Indexed holds 3 funding rounds and 2 investors for this company. The full record is or through the API.
About
Enkata Technologies was a Redwood City, California-based provider of cloud-based workforce analytics and performance optimization software for enterprise contact centers and customer service operations. Its platform analyzed operational data — call transcripts, CRM records, and quality scores — to help customer-centric companies improve first-call resolution, agent performance, and customer loyalty. Enkata's products included the Enkata Action Center, aimed at boosting employee productivity, and its solutions were recognized with a 2007 CRM Excellence Award.
Summary
It lists 51–200 employees. It has raised $12.9M in total across 3 rounds, most recently a Series C round in Oct 2011. Investors include Apex Venture Partners and Sigma Partners.
Funding History
Oct 2011
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Funding: Venture Round through Series C. Amounts, valuations, and investors where available.
Investors
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