Engageware

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Engageware was founded in 2021, is headquartered in Tewksbury, United States, and lists 201–500 employees.

Headquarters
Tewksbury
Employees
201–500
Founded
2021
Business Model
B2B

Indexed holds 1 investor for this company. The full record is or through the API.

About

Engageware is an AI-powered customer engagement platform purpose-built for regulated industries such as banking and telecom, providing orchestration, governance, and proven workflows for compliant, contextual customer journeys. Formed in 2021 when two established customer engagement brands, TimeTrade and SilverCloud, were combined, the company now powers roughly 3 billion customer interactions across 600+ organizations in 20+ countries, spanning appointment scheduling, knowledge management, and conversational AI. Engageware won a 2025 Silver Stevie Award for its AI-driven customer engagement work.

Summary

Engageware is an Artificial Intelligence company based in Tewksbury, United States, founded in 2021. It lists 201–500 employees. Investors include Clear Haven Capital.

Tech & App Stack

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Company Event History

Debt FinancingDebt Financing2023 (est.)

Investors

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