Engageware

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Tewksbury, United States · Founded 2021

Headquarters
Tewksbury
Founded
2021
Business Model
B2B

About

Engageware is an AI-powered customer engagement platform purpose-built for regulated industries such as banking and telecom, providing orchestration, governance, and proven workflows for compliant, contextual customer journeys. Formed in 2021 when two established customer engagement brands, TimeTrade and SilverCloud, were combined, the company now powers roughly 3 billion customer interactions across 600+ organizations in 20+ countries, spanning appointment scheduling, knowledge management, and conversational AI. Engageware won a 2025 Silver Stevie Award for its AI-driven customer engagement work.

Summary

Engageware is an Artificial Intelligence company based in Tewksbury, United States, founded in 2021. Investors include Clear Haven Capital.

Tech & App Stack

7 technologies & apps tracked

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Funding History

Debt FinancingDebt FinancingJan 2023

Investors

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