- Employees
- 51–200
- Founded
- 2015
- Website
- dixa.com
- Total Funding
- $155.0M
- Last Round
- $105.0M Series CJul 2021
- Rounds
- 4
Totals include recorded grants and other qualifying funding, not just equity. What counts toward funding.
About
Dixa is a Copenhagen-based customer service and engagement platform founded in 2015 by Krisztian Tabori, Jakob Nederby Nielsen, Jacob Vous Petersen, and Mads Fosselius. The company unifies email, chat, voice, and social messaging channels into a single omnichannel interface with intelligent routing, giving support teams a conversational, context-rich view of every customer interaction. Dixa serves more than 1,000 ecommerce and consumer brands across 42 countries, spanning industries including retail, telecommunications, hospitality, and logistics, with offices in Copenhagen and London. The company has raised roughly $158-164M in total funding, including a $105M Series C led by General Atlantic in 2021, with additional backing from Notion Capital and Seed Capital. Dixa has increasingly positioned itself around agentic AI for customer service, launching one of the industry's first OpenAI-powered support copilots in 2023 and an autonomous AI agent called Mim in 2025, aimed at automating routine service resolution while keeping human agents in the loop for complex cases.
Summary
Dixa is an Analytics company, founded in 2015. It has raised $155.0M in total across 4 rounds, most recently a $105.0M Series C round in Jul 2021. Investors include Project A Ventures, General Atlantic and Notion Capital.
Tech & App Stack
6 technologies & apps tracked
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Funding History
Jul 2021
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Funding: Series A through Series C. Amounts, valuations, and investors where available.
Investors
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