Critizr
The most complete CX solution in a world of AI
Paris, France · Founded 2012 · $19.0M raised
- Headquarters
- Paris
- Employees
- 51–200
- Founded
- 2012
- Business Model
- SaaS
- Total Funding
- $19.0M
- Last Round
- $16.5M Series CNov 2023
- Rounds
- 4
About
Founded in 2012, Goodays (ex-Critizr) is the most complete customer experience management solution on the market, incorporating generative AI into its platform. Its mission is to reinvent commerce experiences for businesses and customers by fostering interactions between clients and their customers. The platform enables omnichannel listening, conversational customer engagement, and actionable data insights. Used in 25 countries by more than 150 large European companies such as E.Leclerc, Domino's, Crédit Agricole, Leroy Merlin, and Jules, Goodays empowers 70,000+ professionals with tools to deliver better customer experiences.
Summary
Critizr is a Retail company based in Paris, France, founded in 2012. It has raised $19.0M in total across 4 rounds, most recently a $16.5M Series C round in Nov 2023. Investors include Point Nine Capital.
Tech & App Stack
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Funding History
Nov 2023
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Seed through Series C — per-round amounts, valuations, and who invested in each round.
Investors
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