Critizr

Founded in 2012, Goodays (ex-Critizr) is the most complete customer experience management solution on the market, incorporating generative AI into its platform. Its mission is to reinvent commerce experiences for businesses and customers by fostering interactions between clients and their customers. The platform enables omnichannel listening, conversational customer engagement, and actionable data insights. Used in 25 countries by more than 150 large European companies such as E.Leclerc, Domino's, Crédit Agricole, Leroy Merlin, and Jules, Goodays empowers 70,000+ professionals with tools to deliver better customer experiences.