How much funding has Cogito raised?

Cogito has raised $97.0M in total funding, most recently a Convertible Note round.

Who are Cogito's investors?

Cogito's investors include Goldman Sachs, OpenView, Battery Ventures, Salesforce Ventures, Hearst Ventures, Romulus Capital.

Where is Cogito headquartered?

Cogito is headquartered in Boston, Massachusetts, United States.

What industry is Cogito in?

Cogito operates in Artificial Intelligence, SaaS.

Cogito

Real-time AI coaching for contact center agents

Boston, United States · Founded 2007 · $97.0M raised

Artificial Intelligence

SaaS

Headquarters: Boston, Massachusetts
Employees: 201–500
Founded: 2007
Business Model: B2B

Total Funding: $97.0M
Last Round: $25.0M Convertible NoteAug 2020
Rounds: 4

About

Cogito combines Emotion AI and Conversation AI into an innovative platform that provides real-time coaching and guidance to contact center agents. The platform gives supervisors visibility into live conversations from distributed teams, continuously monitors customer and employee experience, and delivers moment-by-moment behavioral guidance powered by AI. Cogito's proprietary models assess emotional connections between customers and agents to improve handle times, revenue, and satisfaction outcomes. The company has been acquired by Verint and now operates as part of Verint's CX/EX intelligence suite.

Summary

Cogito is an Artificial Intelligence company based in Boston, United States, founded in 2007. It has raised $97.0M in total across 4 rounds, most recently a $25.0M Convertible Note round in Aug 2020. Investors include Goldman Sachs, OpenView and Battery Ventures.

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