CallMiner
Transforming customer conversations into business breakthroughs.
- Headquarters
- Waltham
- Employees
- 201–500
- Founded
- 2002
- Business Model
- B2B
- Website
- callminer.com
- Total Funding
- $75.0M
- Last Round
- $75.0M Venture RoundDec 2019
About
CallMiner is a global leader in AI-powered conversation intelligence and customer experience automation. Founded in 2002, its Eureka platform captures and analyzes 100% of omnichannel customer interactions — voice, digital, and surveys — to surface actionable insights, coach agents in real time, and automate CX workflows. The company serves over 550 customers in industries including financial services, healthcare, retail, and telecommunications.
Tech Stack
Azure OpenAI
App Stack
TrustArc
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